What Tempe Homeowners Say About Vance Gate Repair Tempe
We’ve been repairing and installing gates across Tempe since 2014, and the feedback we value most comes from the homeowners who live with our work long after we leave. Every review tells us whether we’re keeping the promises we make under the Haven Standard: written price before work starts, documented photo records on every visit, and the 365-Day Done Right Promise backing it all. Here’s what your neighbors in Tempe are saying.
Recent Reviews
“Our LiftMaster swing gate in Escalante started opening halfway and reversing like something was blocking it. Adrian found the photo-eye (the infrared beam that stops the gate if something crosses the path) was misaligned by roughly two inches - probably from the monsoon wind the night before. He realigned it, tested it with a trash can, and showed me the before-and-after photos on his tablet before I signed anything. Price was exactly what he wrote down before he touched a tool.”
- Matt W., Escalante, Tempe
“The Viking operator on our commercial property near ASU started grinding at 6 a.m. and wouldn’t fully close. I called at 6:15 and got a live person, not a voicemail loop. Technician was there by 8:30, found the limit switch was set 12 degrees past travel, reset it, and photographed the new position. He also pointed out the arm bracket was starting to crack from Arizona heat expansion - didn’t push a sale, just documented it. I’ll call Vance when it’s time.”
- Todd M., Near ASU, Tempe
“Our Ghost Controls dual-swing system in North Tempe quit responding to the remote after a power surge. Another company quoted me $1,800 for a full replacement over the phone. Vance’s free second opinion found the control board was fine - it was the transformer and a fried receiver. $340, written price before he started, photo log of every wire he tested. That was eight months ago and it’s still running perfect.”
- Eric F., North Tempe
“Gate motor in Kiwanis Park area was making a clicking noise but not moving. I figured the motor was shot. Adrian pulled the cover and found a broken weld on the chain bracket - the motor was fine, the mounting wasn’t. He welded it on-site, re-tensioned the chain, and showed me the weld photos and the torque spec he set it to. Saved me probably $900 on a motor I didn’t need.”
- Ramon T., Kiwanis Park area, Tempe
“We bought a house in Warner Ranch with a FAAC sliding gate that hadn’t worked in two years. Previous owner said ‘it needs a new motor.’ Adrian spent 45 minutes tracing the wiring diagram, found a corroded junction box underground from irrigation runoff - common in Tempe’s clay soil - replaced the connections and sealed the box. Motor was fine. He handed me the written price before he started and a photo record of every connection when he left. Under Clause 4, he said. I appreciated that.”
- Matt W., Warner Ranch, Tempe
“My Mighty Mule opener in the Holdeman neighborhood started opening randomly at 2 a.m. Scared the hell out of us. I called the 24/7 line at 2:15 and spoke to a real person who scheduled me for first thing in the morning. Technician found the DIP switches on the receiver matched a neighbor’s new remote - interference from a recent install down the street. He reprogrammed the frequency, tested it from three remotes, and left me a photo of the switch configuration so I’d have it. No charge for the callback when I had a question the next week.”
- Todd M., Holdeman, Tempe
Why Customers Trust Us
These reviews keep showing the same patterns, and that’s by design. Every job we run in Tempe follows the Haven Standard we established in 2014. Clause 1 means you get a written price before any work begins - no “call for a quote,” no surprise invoice at the end. Clause 4 means every visit leaves a documented photo record of what was found, what was adjusted, and what was installed. The 365-Day Done Right Promise means if anything we repaired isn’t right, we make it right - no argument, no fee, no expiration date within that year.
We’ve repaired and installed over 22,000 gates since Adrian Vance started this company out of commercial access-control work, and we service nine major automation brands: LiftMaster, FAAC, BFT, Linear, Viking, Ghost Controls, DoorKing, Elite, and Mighty Mule. Whatever motor is already on your property, we can work on it rather than steering you toward a replacement you don’t need.
A live person answers our phone 24 hours a day, seven days a week. No voicemail loop, no callback queue, no automated attendant at any hour. If your gate is stuck open, stuck closed, or doing something it shouldn’t, call (623) 323-3849 and we’ll get you sorted.
Written by Adrian Vance, Owner at Vance Gate Repair Tempe, serving Tempe since 2014.